Notorious Notes

Song Factory


No sound

Forum > Support > No sound
JFBNN 9/15/2012 10:39:45 PM
I just downloaded the program and I have no sound can you please help me?
james 9/16/2012 8:59:41 AM
Hi - thanks for using SongFactory, and sorry to hear you're having a problem. By "no sound" I'm guessing you're hitting the play button but nothing is playing back?

A few things to try:
- Do you get sound from any other software? (Just to make sure it's not a setup problem in Windows)
- Have you dragged up some samples from the "Samples" area at the bottom left onto the score?
- Do you get sound if you press the little "Play" button next to each sample in the area at the bottom left?
- Are the faders in the mixer (Menu->Song->Show Mixing Desk...) all up (including the "Master" at the far right?

I hope that helps - if none of those get you going then please post back and I'll have another think.

JFBNN 9/16/2012 7:06:27 PM
Thank you I got it to start playing sounds when I dragged some samples to the software. But now the program is crashing in windows when I try to add some vocals to the song. Every time I start to add a mic and record the program stops. I have a good system it is windows 7 pro 64 bit and 2 TB drive Quad core with 8 Gig of ram. I don't understand why SongFactory is crashing on me. Thanks for your help.
james 9/18/2012 10:01:07 PM
Hi - glad you got the audio playing, but sorry it's not all there yet!

Just to clarify, when you hit the record button, SongFactory stops working? Just to help pinpoint the problem, does it come up with any error message and was the microphone plugged in before SongFactory started? Also, could you describe the "crash" - do any messages appear or does SongFactory just disappear?

JFBNN 9/20/2012 2:15:02 AM
Hey I think I got it to stop crashing. I have started to plug the mic in before I start the program. This seams to make it work fine. I really like the program thank you for your help. I wanted to ask will you be able to get some tracks for country music soon this is what I play and write about the most?
james 9/21/2012 8:19:29 PM
Great stuff - glad you resolved the issue, and glad you're enjoying using the software.

More samples are our no.1 requested thing, so we've now got a sound engineer starting work on some more. We're also working on the next version of SongFactory and we're hoping to include the first of these new samples in when we launch the new version. Thanks for the nod towards country samples - we're hoping, over time, to build a variety of samples and country certainly seems to be popular so we'll hopefully be looking to include some country samples in our library.